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Support Support База знаний EN
Kitchen hob

EN Kitchen hob

Статьи в этом разделе:

Can't find instructions. How to be?

You can find instructions in the "Attachments" section of the product page. You can also write to our technical support Viber / Telegram 0732177777, and we will send the documentation.

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A connection certificate is required for the installation of a gas surface. What to do?

Send us to Viber / Telegram technical support 0732177777 a photo of the nameplate (an information plate on which there are inscriptions and designations related to the product being marked), and we wi...

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What is Booster?

Booster is a feature that induction hobs have. It allows you to briefly (up to 5 minutes), but powerfully enhance the work of the burner. We also do not recommend using the surface regularly by activa...

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Externally, glass-ceramic electrical surfaces are similar to induction ones. What is the difference?

The difference between glass ceramic electrical surfaces and induction surfaces lies in heating technology. Induction hobs have coils that create a magnetic field. It occurs when you place a cookware ...

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How can I check if my cookware fits on an induction hob?

For induction hobs, use a flat bottom made of ferromagnetic materials. Check magnetization with a small magnet. Also, most manufacturers indicate on the bottom of the cookware a special marking of con...

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How do I clean my glass ceramic hob?

We recommend cleaning the surface with soapy water or a special cleaner with a glass ceramic scraper. You can find more detailed information on care and operation in the instructions.

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What to do if an error occurs while using the glass ceramic surface?

If you notice an error code on the display of the glass-ceramic surface, do not panic and immediately contact the hotline. We suggest that you first familiarize yourself with common errors in the inst...

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What is a WOK hotplate?

This is a gas burner with a double flame row. If you have a WOK burner, you can not only quickly reheat the dish, but also use WOK cookware, that is, special cookware with a convex bottom, for cooking...

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Can aluminum cookware damage the glass ceramic surface?

We do not recommend using aluminum cookware, because it can lead to the formation of a white coating on the surface, which can be difficult to remove later.

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Found a defect when buying a product. What to do?

If a defect was found upon receipt of the equipment, you have the right to refuse the goods. But before making a return, we ask you to take a photo of the nameplate (marking sticker on the product and...

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What is a nozzles?

Jets are bolt-on connectors or nozzles that have a small bore for gas supply. They have a hexagonal head slot and external thread, and are made mainly of bronze. A marking is applied to the end part i...

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What is gas control?

The gas control function is a gas control system that automatically blocks the flow of combustible material in the event of accidental extinguishing of the flame, while preventing gas leakage.

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Flexi Zone

Flexi Zone - Can be used as a combined area or as two independent cooking zones. Flexi Zone's dimensions allow it to accommodate pans of different sizes and shapes, as well as save energy by using ind...

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